Pelcro Care
The team you need for the task you don't want to do internally.
Main Teams:
Trusted by Industry Leaders:
An experienced tech team at your disposal
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When it comes to migrations, integrations, and customizations, you can rely on our team of experts to guide you or do the work for you.
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Access 24/7 technical support with a commitment to reply within less than 24 hours without any additional charges.
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We launch new updates every month and share them with you so you can continue to build and improve.
A project manager to ensure success
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Having a designated account manager means knowing you're moving on schedule with all tasks organized and kept up to date in our shared project managing tool.
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Get a single point of contact to streamline your onboarding process, a new integration you are working on, the launch of a new product, a user experience redesign or anything else.
Customer service agents to answer calls for you
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Provide your customers with world-class phone, email, and chat support using shared or dedicated agents at an unbeatable price.
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Set the service level targets you need, and we will put together a plan to ensure that it is achieved.
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Ensure your customers have the best experience with direct feedback from satisfaction surveys and reports.
Everything else you need to deliver a 7-star experience
Operations Management
Whether you need an extra hand to manage reporting, accounting, fulfillment lists, or anything else just let us know and we'll be there to assist on a one-time or ongoing basis.
Check Processing
If you need to accept and process a large number of checks for your customers, we'll accept, process, and enter the data with speed and accuracy into the platform so you have a single source of truth.
Priority Technical Support
Get 24/7 technical support with a commitment to reply within less than 24 hours that is personalized based on your time zone.
